Turn a complicated energy scheme into a service people can understand.
Traditional utility billing creates friction: property teams chase arrears, OMCs face time-consuming reconciliation and residents can struggle to understand seasonal bills. Prepago connects prepay, bill pay, customer apps, meter data and operator reporting so each part of the service works from the same information.
The AI-assisted prepay advantage
Reduce arrears and reconciliation work
Prepay helps align energy use with payment. Configured changeover workflows can pause an old billing profile, reset the account position and move an empty unit into a suitable void or maintenance mode.
Make budgeting feel manageable
Residents can review balances and top up through supported card and mobile-payment options. Where enabled, predictive budgeting can combine usage history with weather information to suggest when additional credit may be useful.
Keep split tariffs transparent
Model individual consumption, standing charges and communal costs separately using approved inputs, giving asset managers and residents a clearer explanation of what each charge covers.
Simple for residents. Useful for operators.
- Seamless top-up or bill payment.Customers use the relevant SnugZone journey for their account type, with the payment choices enabled for the scheme.
- Secure account and meter update.Approved payments update the customer ledger and supported connected equipment through the configured service workflow.
- Continuous exception monitoring.Prepago checks for unexpected consumption or account movement so possible leaks, faults or unusual activity can be reviewed.
- Friendly and emergency credit controls.Configurable hours and credit policies can help protect residents during weekends, bank holidays and other agreed periods.
Ireland’s district-heating opportunity
District heating still serves a very small share of Irish building heat demand, but national analysis points to substantial room for growth. That growth creates a need for clearer customer accounts, reliable meter data and commercial oversight at scheme level.
of Irish buildings
SEAI identifies this share as potentially suitable for district heating.
annual heat target by 2030
Equivalent to around 10% of building heat demand in the national target.
CO₂ saved in Tallaght’s first year
An early Irish example of useful heat being delivered through a network.
The bars present different SEAI measures for context: current and target shares of building heat demand, plus the estimated share of buildings suitable for connection.
Sources: SEAI district-heating key figures and SEAI on Ireland’s 2030 district-heating target.
Make profit-and-loss drivers visible before month end.
Revenue alone does not explain whether a scheme is performing well. Prepago can bring collections, energy cost, standing charges, maintenance-related activity and account exceptions into the same reporting view—helping operators understand the movement behind the net position.
Revenue and cost trend
Illustrative layout only—not Prepago performance data or a financial forecast. Live deployments use each operator’s own scheme data and approved cost categories.
See what has been billed and collected
Compare customer payments, billed amounts and account exceptions without rebuilding the picture from separate spreadsheets.
Understand the cost behind the tariff
Bring approved energy and standing-cost inputs beside usage and revenue reporting to support better tariff decisions.
Investigate unusual movement
Use alerts and tailored reports to find unexpected usage, revenue gaps or technical exceptions before they become a larger month-end problem.
Designed for the people who live and work in the building.
Highly available by design
Use resilient cloud and continuity mechanisms appropriate to the deployment. Any formal uptime commitment can be defined in the service agreement.
Replace repetitive manual work
Reduce spreadsheet reconciliation, paper billing and routine account handling by connecting data, workflows and customer self-service.
Support transparent operation
Configure the service around applicable CRU guidance, consumer protections and Irish property obligations, with deployment-specific legal and compliance review where required.
See how Prepago could fit your buildings, residents and operating model.
Tell us how the service works today. We can demonstrate the relevant products, reporting and integration options around your needs.