A utility command centre that helps teams see, predict and act.
Prepago Platform adds an intelligent operating layer to networked and district-heating services. Instead of stopping at historical reports, it brings monitoring, forecasting, alerts, billing and authorised control into one clear workspace.
The result is a shared operational picture for administrators, engineers, accounting teams and customer support—without asking each team to interpret the same data in the same way.
One dashboard, three operating views
Give administrators a high-level view of schemes and tariffs, engineers the diagnostic information they need, and accounting teams timely ledger and revenue updates.
AI-assisted customer triage
Predictive language workflows in supported customer apps can answer routine account and billing questions, organise incoming requests and send the exceptions that need a person to the right team.
Smarter tariff modelling
Model standing charges and split tariffs against approved fuel-cost and infrastructure inputs, then apply controlled updates with a clear record of what changed.
Remote anomaly surveillance
Continuously compare meter and heat-interface-unit behaviour with expected patterns, then alert operators to unusual usage, possible faults or potential tampering.
Manage supply with context
Authorised operators can manage utility supply, including switching service on or off and reviewing temperature, water-volume and power-usage data where connected equipment supports it.
Reporting built around your scheme
Understand usage, revenue, exceptions and performance through efficient reporting tools. If the standard view is not enough, Prepago can implement tailored reports and workflows around your operation.
From a physical meter network to useful cloud intelligence.
Prepago Data Logger is a bespoke, industrial-grade gateway between wired multi-drop meter networks and the Prepago cloud. It turns physical meter activity into secure machine-to-machine information that the platform can monitor, analyse and act on.
M-Bus, Modbus, BACnet and CAN bus connections where specified.
Collects, timestamps and securely forwards operational readings.
Monitoring, billing, forecasting, alerts and operator control.
Prepay from day one
Establish secure communication for commissioning, resident changeovers, meter initialisation and authorised shut-off workflows.
Multi-protocol by design
Bring compatible M-Bus, Modbus, BACnet and CAN bus equipment into one managed data path.
Built for plant rooms
Use dedicated industrial hardware in demanding mechanical environments where consumer or PC-based equipment may be unsuitable.
Predictive anomaly analysis
Analyse scheduled readings and small changes in flow or consumption to highlight emerging issues for maintenance teams.
See warning signs before they become avoidable disruption.
If readings begin to move outside a scheme’s expected pattern, Prepago can raise an alarm for investigation. Continuity mechanisms help billing keep moving during temporary communications outages, reducing service disruption and helping protect revenue.
Powerful behind the scenes. Clear for every team.
Prepago Platform is a secure operator and administration system—not a public customer portal. Features, reports and integrations can be tailored as a scheme evolves.
- Utility operators and scheme administrators
- Billing, accounting and customer-support teams
- Field engineers, technical support and maintenance teams
- Managers who need forecasting, alarms and commercial oversight