Quality Statement

Our commitment to quality is unparalleled in the Utility industry, and we are one of the few vendors in our market who use a telecoms hardware system approach to security rather than the less reliable custom approach.

Evidence of our commitment to quality, our voluntary certification through the use of ISO also means that we have developed a quality management system that can be used for internal and external software development initiatives. Prepago compliance with various phone operating systems ensures that we take a process-oriented approach during the development, implementation, and continuous improvement of the quality management systems we use to meet our customers' exact requirements.

Serving clients in the regulated energy utility environment necessitates adherence to the strictest quality standards. The Prepago quality initiative begins with an enterprise-wide quality framework designed to align our software development and service delivery to ensure quality results. Our approach to software quality removes quality assurance testing from the end of the software development life-cycle and integrates an iterative test process throughout the software development life-cycle (SDLC).

At Prepago we use our own software tool - ARREGLO - to manage the day-to-day running of our quality management system. Our quality management practices incorporate a comprehensive set of Standard Operating Procedures (SOPs), guidance documents, and traceability matrices to ensure quality. Our quality assurance processes and software development methodology are based on the highest standards in the industry.