Caliente

  • the only "out of the box" dedicated Network and District Heating Prepay System available in Ireland and the UK with a full national top-up network.
  • designed to deliver a customer friendly Pay-as-you-go or prepay solution to network heating operators in the UK and Ireland.
  • easy to retrofit and fully expandable.
  • uniqueweb type backend system which communicates instantly and continuously to consumer's mobile phone enabling the customer to actively manage their heating account.
  • Full SMS and app enabled communications options enabling you to message or deliver system information direct to the consumer.
  • Provides total control of the Prepay function within your organisation, with a single totally integrated system with optional expansion in to other accounting, financial, reporting and eCommerce software.

As you would expect from the most professional and most comprehensive system:

  • We make the worst customers your best customers
  • Risk Reduction makes Prepay an obvious choice in a networked system
  • App and SMS support enhances buy-in and Customer Retention
  • Fewer bills improves Customer relations
  • Improved Cashflow from most difficult customers
  • Prepago opens multiple arrears recovery strategies, by time, by amount or by apportioning fixed or percentage of top-ups and vary these by season.
Prepago can be extended to add new meter chains allowing you to simultaneously use any Building Management System [BMS] in combinations of M-Bus, Mod-bus and BacNet. This future proofs your backend system without the need to upgrade or change to another product range by offering single-user, multi-user and client/server versions of the same system
  • Enables you to maximise your meter investment with a powerful mobile-app, e-commerce and web-enabled technology
  • Secure, safe, reliable cloud based solution
  • Compatible with existing systems and processes
  • Leverages any building management system investments
  • Fast time to market out of the box solution
  • Futureproof
  • Compatible with all existing payment systems
  • Maintenance and infrastructure free
The system combines web technology for ease of use and to enable easier understanding of the system, while using Smartphone apps, backed by SMS messaging to deliver to consumers in an appropriate technology.
  • No destructive period or year-end routines. All history is instantly available in original detail
  • A simple, logical and easy-to-use interface, with the familiar browser 'look and feel'
  • Simultaneous access to all screens by all concurrent users
  • Multiple security maintenance measures built-in, robust transaction based audit trail providing peace of mind
  • Paperless Module for sending transactions via phone to consumer
  • No need to wait for time consuming tasks or reports to finish due to advanced multi-threading technology

Unique Tariff table feature;


Prepago allows you to format your Prepay tariff table by customer types, allowing different rates, and charges.

The most complex tariff options are available; based on usage, by percentage, any taxation and levy basis and format.

The system allows you take a tariff table and "publish" it to your customers phone app and warn in advance of a change in pricing that is being applied.

As the Prepago system is a prepay control system, it can not set does not allow historic pricing. All tariffs are set up from the start with a "forward" looking date range in the future - it may only be an hour in the future.